Hot Selling Collection-Boys Swim Trunks

Delivery Time

Total delivery time is made up of processing time and shipping time.

Processing time: Usually, we require 1-2 business days to prepare your order for shipment. However, certain items may take up to 3-5 business days to process depending on stock availability.

Shipping time: Most orders arrive within 5 business days after processing.

Shipping Areas

Currently, we only ship to the United States.

Notes

• Delivery timelines may vary for remote areas.
• Tracking details will be provided via email upon shipment.

If you have any questions, feel free to contact us at customerservice@brisira.com – we're happy to assist!

Return & Refund Policy

If you are not fully satisfied with your purchase, you may request an exchange or refund by contacting our customer support or emailing us at customerservice@brisira.com. We will do our best to respond to all inquiries within one business day with detailed guidance.

Key Requirements

• Return Window: Customers must contact us within 30 days of delivery to initiate a return or refund. No returns will be accepted without prior approval from our team.
• Shipping Costs: Return shipping fees are the customer’s responsibility. Original shipping charges and promotional discounts are non-refundable.
• Errors on Our End: If we shipped an incorrect item, we will cover return shipping costs and expedite delivery of the correct product.
• Damaged/Defective Items: For items arriving damaged or faulty due to our error, email clear photos of the issue to customerservice@brisira.com to qualify for a full refund. Refunds do not apply to damage caused by improper handling after delivery.

2025 Return Policy Updates

To qualify for a return or refund, items must:

• Be unworn, unwashed, and in original condition with tags attached.
• Include proof of purchase (order number or receipt).
• Exhibit defects, damage, or soiling upon arrival, OR be an incorrect size/color.

Return Process

• Contact Us First: Notify our customer service team of the items you wish to return and the reason.
• Wait for Approval: Do not ship items back until we confirm your request.
• Submit Documentation: After mailing the return, provide:
  • Order number
  • List and quantity of returned items
  • Return tracking number and carrier
  • Photos of:
    • Returned products
    • Original shipping label (from our delivery)
    • Return package shipping label
    • Unique barcode from the original item packaging

Refund Timeline

Refunds begin processing once we receive and inspect your return. Allow:

• 5 business days for refund authorization.
• 5–14 business days (or up to 30 days in rare cases) for funds to appear in your account, depending on your payment provider.

Refunds are issued to the original payment method.